Event Booking Conditions
3.1 If unable to attend delegates may nominate an alternative person from their organisation to attend up to 24 hours prior to the start of the event, at no extra charge.
Should substitution not be possible, cancellation charges apply as follows:
– 8 weeks or more prior to start of event: 20% of the delegate fee
– 4 to 8 weeks prior to start of event: 50% of the delegate fee
– 4 weeks or less prior to start of event: 100% of the delegate fee
All substitutions and cancellations must be received in writing via email to firstname.lastname@example.org.
3.1.1 Credit card fees incurred in processing your cancellation are non-refundable.
3.2 Discounts cannot be combined.
3.2.1 Group discount registrations must be made together in the same booking. The group discount becomes invalid if any delegate cancels their registration.
3.3 Tickets are required for each individual delegate who wishes to attend. Delegate tickets cannot be used by different individuals on different days.
3.4 Invoices are payable within 30 days, and must be paid in full prior to the event date. If you fail to make full payment within 14 days of receiving a payment reminder we reserve the right to cancel the booking.
3.5 We reserve the right to alter the programme, location and venue without notice due to any unforeseen circumstances out of our control.